BUG-CSCuq55508

Hi Guys,

While working with CUCM 9.1.XXX i faced some rare issues when performing normal tasks , we start getting below errors  and while working with Cisco TAC  they informed it a BUG and they provided a customized image UCSInstall_UCOS_9.1.2.13055-1.sgn.iso  to fix it permanently:

Symptom:

-Slow web access and dbreplcation issues
-Database Communications Errors
-Unmapped Exception java.sql Exception : Memory Allocation failed during query processing
-Unmapped exception java.sqlException: Cannot initiate sort
-Error occured while retriveing information from database . java.sqlException : Failed to get -connection.Connector ( NOT CONNECTED : Drive=com.informix.jbdc.IfxDriver;)

–

Conditions:
CUCM 9.x using AXL

Workaround:
restart Cisco Tomcat

utils service restart Cisco Tomcat

CSCuq55508   Tomcat memory leak due to AXL change notification

https://tools.cisco.com/bugsearch/bug/CSCuq55508